Terms of service

Article 1 – Area of applicability 

GENERAL TERMS AND CONDITIONS ROAM SILICON BV 

exchange costs connected to the collection of the amount will be charged to the Buyer.  

Representatives are not authorized to receive payments. 

1.1 Unless explicitly agreed otherwise in writing, the offering, sale and delivery of all goods  and/or services by ROAM SILICON BV, located in Belgium, Geleenlaan 31, 3600 Genk and registered under VAT-number/company-number BE0831.818.451 (hereinafter referred  to as ROAM SILICON) for a natural or legal person (hereinafter referred to as the Buyer)  shall be governed by the present general terms and conditions of sale (henceforth “General  Terms and Conditions”) 

1.2 Other conditions or stipulations mentioned on forms or documents issued by the Buyer  (including but not limited to their general terms and conditions), are not applicable unless  expressly agreed in writing by ROAM SILICON. In the event that explicit preference is given  in writing to the terms and conditions of Buyer or to any special agreement whatsoever, the  following terms and conditions shall remain valid in a supplementary way. 

1.3 By entering into any and all agreement with ROAM SILICON, the Buyer declares to have  received a copy of these General Terms and Conditions and accepts these General Terms  and Conditions. 

1.4 These General Conditions apply to the entire contractual relationship between the parties,  including individual purchase orders or contracts for specific goods or services.  Deviations, additions or modifications of these General Conditions shall not be effective  unless expressly agreed in writing between the parties. 

1.5 ROAM SILICON reserves the right to amend its general terms and conditions of sale at any  time. New or amended general terms and conditions shall apply from the sixtieth (30th)  day after they were made known to Buyer. 

1.6 The Buyer declares that they know and understand the meaning of all technical terms used  in these General Terms and Conditions, as well as any possible additions to them and  those used in the offer and/or order confirmation. 

Article 2 – Relationship between the parties 

2.1 Buyer does not have the right to bind ROAM SILICON in relation to third parties or to enter  into any agreement in the name of or for the account of ROAM SILICON, except where  ROAM SILICON has expressly requested and authorized Buyer to do so in writing. Article 3 – Offers and orders 

3.1 Offers of ROAM SILICON shall not be binding and are merely invitations to enter into  contracts. A contract is only concluded if an order of the Buyer has been expressly  accepted by ROAM SILICON. If the order confirmation contains any change or addition or  differs in any way to the order from the Buyer, it is binding for the Buyer unless they declare  that they do not agree with it within 5 days after receiving the order confirmation. 

3.2 The weights, measurements, capacities and other details that are included in catalogues,  advertisements, depictions, and price lists are only meant to be approximations. These  details only bind ROAM SILICON in so far as this is explicitly stated. 

3.3 The Buyer shall be responsible for the accuracy of any order submitted by himself. Buyer  shall also be responsible to give ROAM SILICON any necessary information relating to the  goods or services within a sufficient time to enable ROAM SILICON to perform the  individual contract in accordance with its terms. 

3.4 Accepted orders are considered to be binding for the Buyer. The Buyer shall have no right  to cancel orders without written permission of ROAM SILICON. This permission shall  depend upon the payment of all damages caused by the cancellation. If the Buyer cancels  or terminates the order, the damage to ROAM SILICON will be estimated at at least 30% of  the price, without prejudicing ROAM SILICON’s right to prove any higher damages or to  demand that the agreement is implemented. A statutory interest rate of 10% of the  compensation amount will be payable from the date of notice of default of payment for  this damage. 

3.5 All changes to an order have to be made in writing and in time. In the event ROAM SILICON  already started partial or full execution of the order (including ordering of raw material or  other ingredients), Buyer cannot withhold the non-execution of the changes. 

3.6 ROAM SILICON retains the right to suspend the execution of an order if the Buyer’s account  at ROAM SILICON shows that the Buyer is in default of any payment obligation to ROAM  SILICON or its subsidiaries or if the Buyer demonstrates to be insolvent. In the event of a  refusal to take possession of an order or if there is a delay in the delivery as a result of a  suspension of an order for which the Buyer is directly or indirectly responsible, storage  costs will be charged to the Buyer, without prejudicing ROAM SILICON’s right to cancel the  Sales Agreement. 

3.7 Subject to notice of thirty (30) days, ROAM SILICON shall be entitled, except in a case of  force majeure, government order or amended legislation, to discontinue the manufacture  or sale of one or more Products or packaging, or to make changes to the type, design or  model thereof. In such cases ROAM SILICON shall not be under obligation to make such  changes to Products already held or ordered by Buyer. Buyer cannot hold ROAM SILICON  liable for any changes within the meaning of this Article and shall not have any recourse  against ROAM SILICON for its discontinuation of the supply of Products or Packaging of the  type, design or model previously sold by ROAM SILICON. 

Article 4 – Prices 

4.1 The price is as stated in the quotation and/or order confirmation and/or in accordance with  agreed upon price lists, to the extent applicable. Price calculations or offers are indicative  and non-binding until formally accepted. In no event shall prices confirmed by ROAM  SILICON for one order be binding for subsequent orders, unless it concerns orders within  a larger framework agreement. These prices are always subject to possible increases if this  is a result of the evolution of their fixed and/or variable costs (e.g.: wages and other social  security contributions, costs of material, processing costs, energy costs, ex-change rates,  etc.). 

4.2 The prices exclude transport costs (if applicable), loading or unloading costs, insurance  costs, packaging costs, VAT, levies, import and export duties, etc., unless explicitly stated  otherwise in writing. Parties can agree that ROAM SILICON should provide packing,  transport packaging, loading, transport, unloading, insurance, of goods. In that case Buyer  will bear the cost thereof. 

4.3 If the delivery term, the place of delivery, or the circumstances of the delivery change at  the request of the Buyer, or if the Buyer has provided incorrect information to this end,  ROAM SILICON is entitled to payment of the additional costs incurred. 

4.4 ROAM SILICON can postpone, delay any (partial) order/delivery if the previous  order/delivery is not fully paid. ROAM SILICON can demand that each (partial)  order/delivery is fully paid before any subsequent (partial) order/delivery is shipped. 4.5 The Buyer cannot set off any of its claims against any debt towards ROAM SILICON.

Article 5 – Payment  

5.1 ROAM SILICON’s invoices are payable to ROAM SILICON’s designated bank account at the latest on the due date indicated on the respective order or in the relevant invoices. The invoice has been settled when the complete amount stated on the invoice has been received on ROAM SILICON’s designated bank account as indicated on the front of the invoice. 

5.2 All invoices from ROAM SILICON are to be paid in the indicated currency. When the  payment is done in a different currency, the conversion will be calculated with regards to  the highest rate, either at the rate of the invoice date or the date of payment. All bank and  

5.3 Invoices that are not disputed by registered letter within eight days after their issuing will  be considered to have been fully accepted. 

5.4 If the Buyer fails to pay in full any invoice by the due date, or fails to pay in full any other payment due to ROAM SILICON under any agreement between parties and/or these General Terms and Conditions by the due date for payment, then: 

a. The Buyer shall pay interest on the overdue amount at the rate of 10% per  annum (except that if the legal rate of interest is higher, it shall be  

applied). Such interest shall accrue on a daily basis from the due date  

until the date of actual payment of the overdue amount. The Buyer shall  

pay the interest together with the overdue amount; and 

b. The Buyer shall pay ROAM SILICON 10% of the outstanding balance, with  a minimum amount of 250,00 EUR for costs associated with a.o. the  

collection of the amounts due and with the adverse consequence on  

ROAM SILICON’s cash flow, as liquidated damages. The parties confirm  

that this sum represents a genuine pre-estimate of ROAM SILICON’s loss.  

This paragraph is without prejudice to ROAM SILICON’s right to prove and  

claim any higher damages. 

5.5 Late, incomplete or non-payment of one expired invoice will cause all other invoices, for  which a particular instalment term has been agreed on, to become immediately payable,  without previous notice of default. Interest for late payment is due as from the moment  that the non-expired invoices become payable. Liquidated damages may in addition be  due in accordance with clause 5.4(b). Partial payments will firstly be deducted from  interest due, liquidated damages payments and possible costs and only then from unpaid  invoices. 

5.6 Any use of promissory notes, cheques or permission to draw a bill to cover the agreed upon  price shall never be regarded as a renewal of the debt of the original invoice, nor will it limit  or alter any ‘right of retention’, agreement or territorial jurisdiction. 

5.7 ROAM SILICON is entitled to suspend or postpone its obligations in connection with other  current contracts between the parties to the extent that the Buyer has not complied with a  payment condition or other obligation. ROAM SILICON reserves the right to suspend  delivery of any goods or services until the Buyer’s credit is back within the agreed limits or  until the Buyer complies with such payment condition or other obligation. Delays in  payment by the Buyer of (certain advances on) the price may give rise to a proportionate  delay in the delivery term. 

5.8 In the event of late payment, ROAM SILICON is entitled to demand the dissolution of the  agreement, to proceed to extrajudicial dissolution (without prior notice of default being  required), or according to ROAM SILICON’s choice to request the enforced implementation  of the agreement, all without prejudice to ROAM SILICON’s right to compensation by (early)  termination of the agreement. This damage will be fixed at a lump sum of 75% of the  remaining amount without prejudice to ROAM SILICON’s right to prove and claim higher  compensation. 

Article 6 – Retention of title – risk  

6.1 The delivered goods will remain property of ROAM SILICON until full payment by the Buyer  of the price for these goods, as well as interests and liquidated damages, if applicable. If  the Buyer has not yet (completely) paid the purchase price, the Buyer will notify third  parties (for example a curator, insolvency administrator and creditors) of ROAM SILICON’s  retention of title by registered letter each time this is required by the circumstances,  including but not restricted to the situation wherein a third party is threatening to seize or  has seized the goods. The Buyer will inform ROAM SILICON of this immediately by  registered letter. The Buyer warrants (if necessary on behalf of a third party (buyer) or  holder) that ROAM SILICON shall be notified of the location of the goods at its first request  and that they shall be made available to ROAM SILICON again at the expense and risk of  the Buyer if ROAM SILICON so requests. For as far as is necessary, ROAM SILICON shall be  granted both an irrevocable mandate for repossession, and a mandate to enter the  premises for this purpose. 

6.2 The Buyer is not entitled to dispose of the goods in the event the related purchase price  has not been paid in full. In the event the Buyer sells or otherwise transfers the goods, in  breach of this clause, the Buyer’s claim for payment towards its customer shall be  automatically assigned to ROAM SILICON, ROAM SILICON hereby accepting such  assignment. The Buyer shall inform its customers of the assignment to ROAM SILICON and  shall provide to ROAM SILICON all information and documents on the collection of the  claims. 

6.3 The Buyer shall take appropriate insurance on the delivered goods with a reputed  insurance company for damage, losses, depreciation, devastation and theft, and provide  ROAM SILICON proof hereof at first request. The Buyer assigns his insurance claims from  damage, losses, depreciation, devastation and theft from the goods to ROAM SILICON,  ROAM SILICON hereby accepting such assignment. 

6.4 The risk attached to the sold goods will pass to the Buyer at the moment of delivery EXW  (EXW ICC Incoterms® 2010 ) at ROAM SILICON’s designated warehouse in Belgium or  elsewhere. 

6.5 As far as this clause concerning the retention of title is not in accordance with other  clauses agreed upon between the parties, then this clause shall prevail. 

Article 7 – Delivery 

7.1 Unless otherwise agreed in writing, delivery of goods shall be Ex Works (EXW) at ROAM  SILICON’s premises or other appointed location (Incoterms 2010 rules), even if delivery is  handled by ROAM SILICON in which case ROAM SILICON only acts as mandatary of the  Buyer. 

7.2 Dispatch and transport will take place at the Buyer’s risk, irrespective of the way in which  the transport is organized. The Buyer can have the goods insured at their own expense and  is obliged to inspect the equipment upon receipt and to exercise their right of recourse  against the conveyor within the required time limit. 

7.3 ROAM SILICON may deliver the goods in one or several deliveries. Each delivery shall  constitute a separate contract and shall be invoiced and paid for separately. Article 8 – Complaints and warranty 

8.1 When the Buyer is a ROAM SILICON’s distributor (henceforth the “Distributor”), the  Distributor undertakes to ensure a traceability system of the goods by maintaining suitable  record of the goods reference, lot or serial number, quantity and customer information.  The Distributor must report to ROAM SILICON within 48 hours after the event, any incident  communicated by its customers, end-users or service agents

and/or by local authorities  involving an injury or potential injury of a patient or user and related to the use of the goods.  The Distributor must report to ROAM SILICON within one (1) business week from being  informed, any complaint, malfunction or defect related to the goods communicated by its  customers, end-users or service agents 

8.2 If any Products exhibit visible defects Buyer shall notify ROAM SILICON of such defects in  writing within eight (8) days of delivery. If such notification is not received within the  aforementioned period, Buyer shall be deemed to have accepted the Products. Buyer shall  keep Products with visible defects available for inspection by ROAM SILICON. ROAM  SILICON shall check and examine the Products and investigate the complaint within eight  (8) days of receiving a sample of the Product notified as defective. The costs of such  examinations shall be payable by ROAM SILICON if the claim of the defect is found to be  legitimate.

8.3 In the case of latent/invisible defects of the Products, Buyer shall notify ROAM SILICON of  such defects in writing within eight (8) days of discovery of the defect. If such notification  is not received within the aforementioned period, Buyer shall be deemed to have accepted  the Products. Buyer shall keep Products with latent defects available for inspection by  ROAM SILICON. ROAM SILICON shall check and examine the Products and investigate the  complaint within eight (8) days of receiving a sample of the Product notified as defective.  The costs of such examinations shall be payable by ROAM SILICON if the claim of the  defect is found to be legitimate. 

8.4 In the case of defects in a Product, ROAM SILICON shall at its sole discretion reimburse  the Price of the Product paid by Buyer, or shall replace the Products at its expense. In all  cases in which ROAM SILICON is obliged to pay damages, these will never be higher than,  at its option, either the invoice value of the good delivered whereby or in connection with  which the damage was caused, or, if the damage is covered by an insurance policy of  ROAM SILICON’s, the amount that is actually paid out by the insurer with respect thereto. 

8.5 ROAM SILICON shall not be responsible for any other loss of the Buyer or any third Party,  including but not confined to consequential loss or damage. ROAM SILICON is never  obliged to pay substitute or additional damages except if and insofar as the damage  suffered was inflicted intentionally or by the gross negligence of ROAM SILICON or its own  employees. In that case ROAM SILICON liability for loss of profits, consequential or  indirect damages is, however, at all times excluded, except in the case of intention on the  part of ROAM SILICON itself. 

8.6 ROAM SILICON warrants Buyer that the Products are fit for purpose and comply with the  mandatory standards applicable to the Products. ROAM SILICON does not give Buyer any  further warranties or guaranties concerning the Products. The maximum  warranty/guarantee period is 12 months after delivery. 

8.7 Nothing in these General Terms and Conditions shall limit or exclude ROAM SILICON’s  liability for any liability which may not be limited or excluded by applicable law. Subject to  the above, any right to a guarantee regarding the Products lapses if 

- the directions given by ROAM SILICON for usage, storage, testing and/or  maintenance are not followed exactly; 

- the delivered goods are used improperly or other than in conformity with  the agreed to purpose; 

- Buyer, or third Parties not brought in by ROAM SILICON, have performed  operations on the goods delivered by ROAM SILICON without ROAM  

SILICON’s permission; 

- Buyer does not respect any restrictions agreed upon by parties; 

- Buyer has not fulfilled one or more of its obligations toward ROAM  SILICON arising from the underlying agreement, or has not fulfilled them  

adequately or on time. 

8.8 Any claim toward ROAM SILICON, except those recognized by ROAM SILICON or those that  laps sooner, lapses after a period of 2 months from the time the claim arose if a claim has  not been set within this timeframe. 

8.G Buyer shall be solely responsible for ensuring that the labelling and packaging of  Products comply with the laws and regulations applicable in the Territory. ROAM SILICON  shall never be liable in any way whatsoever for any violation of such laws and regulations.  If such laws and regulations increase the costs of labelling and packaging, Buyer shall pay  those costs. The prince includes the costs of a standard label. 

Article G: Intellectual property 

G.1 All registrations of the trade name/trademark ROAM SILICON BV, SilProVit, Sili-Fert  A and Sili-Fert P or any other trade name/trademark that includes the name SilProVit/Sili Fert, or under which the Product is sold, shall be made in the name of ROAM SILICON. The  Buyer shall not use ROAM SILICON’s company name, ROAM SILICON’s product names or  ROAM SILICON’s product trademarks as part of Buyer’s name or in any manner capable of misrepresenting the relationship between Buyer and ROAM SILICON. 

G.2 If the Buyer is a Distributor, the Buyer may represent itself as an “Authorized Buyer”  of ROAM SILICON, and may use ROAM SILICON’s Product names and ROAM SILICON’s  Product trademarks and Product related trademarks on signs or other advertising or  promotional material. Buyer’s license to use ROAM SILICON’s name and trademarks is  limited and Buyer shall abide by restrictions and limitations imposed by ROAM SILICON  from time to time. 

G.3 The Buyer shall not alter, remove or tamper with the brands, trademarks, or other  means of identification on the Products. If the Buyer so requests the packaging of the  Products delivered under this Agreement shall contain any specific references required by  local laws. The costs incurred by ROAM SILICON in attaching such references shall be paid  by Buyer. 

G.4 The Buyer shall sell the Product only under the name/brand indicated by ROAM  SILICON or any other name/brand stipulated by ROAM SILICON. The Buyer shall not sell  the Product under any other name/brand without the prior written consent of ROAM  SILICON. The Buyer represents and accepts that all trade names, trademarks, logos, signs,  domain names, copyrights, trade secrets and any other intellectual property rights  attached to the Products are and shall always remain the exclusive property of ROAM  SILICON. 

Article 10 – Force majeure  

10.1 Parties shall not be held responsible for non-performance caused by war, civil war,  rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist  activities, nationalization, government sanction, blockage, embargo, riot, crime, fire,  explosion, act of God (events such as natural disaster, etc.), labor troubles, strikes or  lockouts or interruption, unavailability of raw materials, in case of governmental order or  legal measure, or any other cause of whatsoever kind similarly beyond such non 

performing Party’s reasonable control, provided that the non-performing Party uses its best efforts to cure the cause of such non-performance. 

10.2 If the reason for the non-performance lasts more than sixty (60) days, either Party may  terminate the Agreement subject to giving the other Party written notice of ten (10) days  and without owing the other Party any kind of compensation. 

Article 11 – Confidentiality 

11.1 The Buyer undertakes to keep confidential and not to divulge to any third party any confidential  information, reports, records or other restricted documents concerning ROAM SILICON or its  activity which they have received or obtained. The Buyer shall ensure that its directors, employees,  agents and other intermediaries are bound by a similar duty of confidentiality. Reproductions or  use of this information for unlawful or unallowed purposes is punished by law and will be  prosecuted. 

11.2 If so requested by ROAM SILICON for any given reason, the Buyer shall immediately return to ROAM  SILICON any documents containing restricted information about the Products, the market, sales  of the Products, ROAM SILICON, or its business, etc. provided by ROAM SILICON. Article 12 – Other provisions 

12.1 No waiver: 

Any failure or delay by ROAM SILICON in exercising any right under an agreement and/or  these General Terms and Conditions with the Buyer, any single or partial exercise of any  right under such agreement and/or these General Terms and 

Conditions or any partial reaction or absence of reaction by ROAM SILICON in the event of  violation by the Buyer of one or more provisions of such an agreement 

and/or these General Terms and Conditions, shall not operate or be interpreted as a waiver  (either express or implied, in whole or in part) of ROAM SILICON’ rights under such  

agreement these General Terms and Conditions or under the said provision(s), nor shall it  preclude any further exercise of any such rights. Any waiver of a right must be express and  in writing. If there has been an express written waiver of a right following a specific failure  by ROAM SILICON, this waiver cannot be invoked by the Buyer in favor of a new failure,  similar to the prior one, or in favor of any other kind of failure. 

12.2 Notices: 

Any notice to be given under General Terms and Conditions shall be deemed duly given  when sent by e-mail and postage prepaid or courier and addressed to the other Party’s  address. It shall be deemed received three (3) working days after the date of dispatch in  the case of e-mails and in the case of postage prepaid or courier on the date of receipt by  the other Party. 

12.3 Divisibility: 

If any part or any clause of these General Terms and Conditions is for whatever reason held  to be illegal, invalid or unenforceable, such provisions shall be deleted and the remaining  parts or clauses shall not be affected and shall remain valid and enforceable as if the  invalid or unenforceable parts or clauses were not part of the General Terms and  Conditions. Any such part or clause shall be replaced by a provision that, insofar as legally  possible, comes closest to the intention of Parties in the affected part or clause. Parties  shall in good faith negotiate and agree a mutually acceptable provision that shall replace  the deleted provision. 

12.4 Non-transfer 

12.4.1 This Agreement and the rights and obligations ensuing from it for Buyer may not be  transferred either directly or indirectly without the written consent of ROAM SILICON. 12.4.2 ROAM SILICON shall have the right to transfer this Agreement and the rights and  obligations ensuing from it to a third Party. In that case a new 

agreement between Buyer and the third Party shall be concluded with terms and  conditions (rights and obligations) identical to those in this Agreement for the remaining  term. 

Article 13 – Juridiction and applicable Law 

13.1 In the event of a dispute between the Buyer and ROAM SILICON, irrespective of its nature  and the place of delivery, the Courts of Hasselt shall have exclusive jurisdiction, even if it  concerns accepted bills which are payable and/or domiciled outside this judicial district.  Nevertheless, if ROAM SILICON is the plaintiff, it shall be entitled – at its free choice – to  summon before the court having jurisdiction over the Buyer’s place of business. 

13.2 The present General Terms and Conditions as well as any agreement between parties, of  whatever nature, are governed by and construed in accordance with the laws of Belgium,  with exclusion of (1) all conflict of laws rules, (2) the UN Convention on the International  Sale of Goods (1980), and (3) the NY Convention on the Limitation Period in the  International Sale of Goods (1974). 

13.3 Without prejudice to any other provision of these General Terms and Conditions, any  claims by the Buyer arising out of or in connection with an agreement between parties or  any purchase order will in any event become time-barred after expiration of one (1) year as  from the date of delivery of the relevant goods.